Refund and Returns Policy

At YuvaanShop.com, customer satisfaction is our top priority. This Refund & Return Policy explains the terms under which products purchased from our website may be returned, replaced, or refunded.

By placing an order on yuvaanshop.com, you agree to the terms outlined below.

1. Returns Eligibility

We accept returns under the following conditions:

• The product is damaged, defective, or incorrect

• The product is unused, unopened, and in original packaging

• The return request is initiated within 7 days of delivery

Certain products may not be eligible for return due to hygiene or safety reasons.

2. Non-Returnable Items

The following items are non-returnable unless received damaged or defective:

• Health & Personal Care products

• Jewellery (unless damaged or incorrect)

• Perishable items

• Items marked as “Non-Returnable” on the product page

• Used, altered, or damaged products (not due to transit)

3. How to Initiate a Return

To request a return, please contact us with the following details:

• Order ID

• Product name

• Reason for return

• Images or videos (if applicable)

📧 Email: info@yuvaanshop.com

Our support team will review your request and guide you through the return process.

4. Refund Process

Once we receive and inspect the returned product:

• Approved refunds will be processed within 5–7 business days

• Refunds will be credited to the original payment method

• Shipping charges (if any) are non-refundable, unless the return is due to our error

5. Replacement Policy

• Replacements are offered for damaged, defective, or incorrect items

• Replacement requests must be raised within 7 days of delivery

• Replacement is subject to product availability

6. Cancellations

• Orders can be cancelled before dispatch

• Once the order is shipped, cancellation is not allowed

• Refunds for cancelled orders will be processed within 5–7 business days

7. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account or payment provider

• Contact your bank or payment gateway

• If the issue persists, contact us at info@yuvaanshop.com

8. Exchange Policy

Currently, we do not offer direct exchanges. You may return the product (if eligible) and place a new order separately.

9. Changes to This Policy

YuvaanShop.com reserves the right to modify this Refund & Return Policy at any time. Updates will be posted on this page with the revised date.

10. Contact Information

For any questions related to returns or refunds, please contact us:

📧 Email: info@yuvaanshop.com
🌐 Website: www.yuvaanshop.com